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Doubletree By Hilton Rochester - Henrietta

ex. Doubletree Hotel Rochester

1111 Jefferson Road, Henrietta, New York, United States, 14623  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Doubletree By Hilton Rochester - Henrietta

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor heated swimming pool

Overview

The attractive Doubletree By Hilton Rochester Hotel entices guests to stay in one of the 249 luxurious rooms and make use of a safety deposit box, a lift and a newspaper stand. The hotel opened its doors in 1985 and was remodeled in 2005.

This hotel is about 8 km away from Rochester Museum & Science Center. Nestled in the museum district and 9 km from the city center.

The nearby surroundings feature convention centers and corporate offices.

Greater Rochester International airport is about 15 minutes by car.

Rooms

Rooms of Doubletree By Hilton Rochester Hotel are appointed with heating, a lounge area, an iron with ironing board, a work desk and a CD player. Guests can make use of a bathtub, a hairdryer and bathrobes.

Eat & Drink

A hearty buffet breakfast is served daily. The indoor restaurant treats guests with American meals in a casual setting. Serving both food and drinks, Moe's Southwest Grill and CiCi's Pizza are situated around 150 meters from the property.

A full breakfast is served and charges are applicable. 

Services

Doubletree By Hilton Rochester Hotel offers a business centre, a conference room and a copier along with airport transfer, newspaper service and shopping service.

Relax

On-site facilities for children include cribs, a special menu and a play area. There are a gym and a fitness room provided at Doubletree By Hilton Rochester Hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   6.  Number of rooms:   248.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Gift/Newsstand
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Snowsports
  • Tennis court
  • Golf course

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • A la carte restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's play area

Spa & Leisure

  • Indoor heated swimming pool
  • Garden area
  • Jacuzzi

Room features

  • In-room air conditioning
  • Individual heating
  • Free in-room safe
  • Mini-bar
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds
  • In-room sink

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Toilet

Self-catering

  • Kitchenette

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • HBO available
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 2 years
Cot FREE
Children above
2 years or adults
Extra bed USD 15
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Doubletree By Hilton Rochester - Henrietta Henrietta location
Show big map »

Hotel Address:

1111 Jefferson Road, Henrietta, New York, United States, 14623

Get directions
Airports
Train
  • Rochester, NY Station
    5.3 mi
  • Rochester Amtrak
    5.3 mi
Restaurants
  • Joe's Brooklyn Pizza
    400 ft
  • Cicis Pizza (cuisine: Italian)
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    6
  • Number of rooms:
    248

Rooms and availability

Doubletree By Hilton Rochester photos Room
Double Room
  • Room size:

    605 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • Work area
  • Ironing facilities
  • Storage space
  • Dressing area
  • Carpeted floor
  • Telephone
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Kitchen unit
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Pay per view movies on TV
  • Clock-radio
  • Radio
Doubletree By Hilton Rochester photos Room
King Room
  • Room size:

    250 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Entire unit situated on ground floor
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Walk in shower
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Kitchen unit
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Clock-radio
  • Radio
Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Facilities for disabled
King Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Direct dial phone number
  • Bathroom:Roll in shower
  • Bedding:Sofa bed
  • Dining:Kitchen unit
  • Media:Satellite TV
  • Wake up service
  • Computer hookup
Room Description:

Newly renovated, This mobility accessible standard room features one king-sized bed and an accessible tub. Any corresponding photo may not reflect the specific accessible room type or room feature.

Standard Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Standard Smoking Non Refundable

Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Check Prices
Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed and 1 Single bed, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:Work area
  • Iron
  • Storage space
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Kitchen unit
  • Media:Satellite TV
  • Pay per view movies on TV
Room Description:

Suite|Suite Non Refundable

One-Bedroom Junior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Non-smoking
    • Air conditioning
    • + More
  • General:Direct dial phone number
  • Bathroom:Roll in shower
  • Bedding:Sofa bed
  • Dining:Kitchen unit
  • Media:Satellite TV
  • Wake up service
  • Computer hookup
Room Description:

1 King 1 Bedroom Junior Suite - microwave, smoking policy - smoking available, kitchenette

Junior One-Bedroom King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Mini One-Bedroom Junior Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices

Doubletree By Hilton Rochester Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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Local attractions

  • Cinemark Movies 102.5 mi
    2609 West Henrietta Road, Rochester
  • Highland Botanical Park and Lamberton Conservatory3.2 mi
    180 Reservoir Ave
  • Pittsford Plaza 3.7 mi
    3349 Monroe Ave
  • Highland Park3.1 mi
    171 Reservoir Ave
  • Mount Hope Cemetery3.4 mi
    1133 Mount Hope Ave

Restaurants nearby

  • Joe's Brooklyn Pizza400 ft

    Address: 1100 Jefferson Rd
    Phone: 585-424-5637

    75% likes this, based on 40 reviews

  • Moe's Southwest Grill400 ft

    Address: 1100 Jefferson Rd
    Phone: (585) 424-6637

    70% likes this, based on 25 reviews
    Cuisine: Mexican

  • Haveli Indian Cuisine1200 ft

    Address: 1635 East Henrietta Rd

    66% likes this, based on 15 reviews
    Cuisine: Indian

  • Cicis Pizza400 ft

    Address: 1100 Jefferson Rd
    Phone: 585-424-1270

    56% likes this, based on 31 reviews
    Cuisine: Italian

  • Pita Pit400 ft

    Address: 1100 Jefferson Rd
    Phone: 585-475-1040

    91% likes this, based on 10 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    6
  • Number of rooms:
    248

Doubletree By Hilton Rochester Reviews

Guest reviews are submitted by our customers after their stay at Doubletree By Hilton Rochester

7.8
FabulousBased on23 reviews

Guest reviews

  • 10.0

    The staff was super friendly.

    It wasn't clear if I could take the stairs as an option and there was a long line at the elevator. Clearer signage would be nice.

  • 9.6

    Everything was perfect. The welcome cookies were awesome. The staff was very helpful. The cars could be parked very close to the rooms.

    Nothing

  • 7.4

    There was free WiFi and the staff was helpful.

    It didn't have a microwave oven inside the rooms. The TV navigation is too slow.

  • 5.4

    Location and staff were great.

    They tried to charge us nearly double what Booked.net quoted us luckily I had my email in my phone so they fixed it. Someone else had slept in our bed it was full of dark long hairs so was the bathroom. Couch was full of crumbs. I complained they said they would do a thorough cleaning on our room. When we came back there were no dark hairs in our bed anymore but there were plenty still on the floor and all the crumbs were still on the couch. The bathroom ceiling had a hole and peeling paint. Wall cover thing was broken and had missing baseboard. It was disgusting!! I would not stay there again.

  • 9.0

    Was charged an extra $50.00 for no reason after having checked out

  • 7.8

    The front desk was very nice. The kids loved their cookies.

    The air at the pool was chilly. It made it hard for me to want to stay at the pool, they were getting cold. The pool was the main reason we came to the hotel.

  • 10.0

    Was given special attention.

    DNA

  • 9.6

    Very nice hotel, kind staff and many amenities.

  • 7.0

    Front desk staff was great. Brenda in the lounge was great. Location is great.

    1) Property is dated. For the price I would have expected it to be more current. 2) Upon checking in to Room 347, the tub/shower was dirty with soap scum and body hair. It was so late at night however, that I cleaned it with bath towels so I could shower and go to bed.

  • 7.0

    5000 young children unsupervised all over the hotel

  • 9.6

    little noisy at night

  • 6.2

    The breakfast staff were very friendly, as was the young woman at the front desk. Clean beds.

    They do not specify that the airport shuttle stops at 11:00 pm. I wrote the hotel to ask about being picked up at around 12:00 am, but they never got back to me. I assumed that a shuttle would arrive because 3 flights arrive in Rochester after 11:00 pm from various locations. Shuttle did not come. Had to call the hotel. Man who answered the phone NOT helpful. Wasted 30 minutes with all this nonsense. Had to take a $25 taxi ride. Not happy. Thankfully, the next day when I complained a friendly woman at the front desk agreed to comp my breakfast. Very nice gesture! A couple of other warnings: though most of the staff is very nice, the rooms are badly insulated at very noisy. The maids wake you up in the morning by knocking on your door, and whatever is happening in the next room might as well be happening in yours.

  • 7.4

    The hotel interior is lovely.

    There was construction going on the floor above us, so we had a lot of construction dust on the floors and elevator.

  • 9.4

    It was easy and the front desk was the perfect blend of accommodating and genuine

    There was no action at the hotel bar

  • 9.2

    Everything

How to reach hotel

hotel Doubletree By Hilton Rochester - Henrietta Henrietta location
Show big map »

Hotel Address:

1111 Jefferson Road, Henrietta, New York, United States, 14623

Get directions
Airports
Train
  • Rochester, NY Station
    5.3 mi
  • Rochester Amtrak
    5.3 mi
Restaurants
  • Joe's Brooklyn Pizza
    400 ft
  • Cicis Pizza (cuisine: Italian)
    400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    6
  • Number of rooms:
    248