Doubletree By Hilton Rochester - Henrietta

ex. Doubletree Hotel Rochester

1111 Jefferson Road, Henrietta, NY, United States, 14623show map
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Highlights
8
FabulousBased on  12 reviews
Overview

The attractive Doubletree By Hilton Rochester Hotel entices guests to stay in one of the 249 luxurious rooms and make use of a safety deposit box, a lift and a newspaper stand. The hotel opened its doors in 1985 and was remodeled in 2005.

This hotel is about 8 km away from Rochester Museum & Science Center. Nestled in the museum district and 9 km from the city center.

The nearby surroundings feature convention centers and corporate offices.

Greater Rochester International airport is about 15 minutes by car.

Rooms

Rooms of Doubletree By Hilton Rochester Hotel are appointed with heating, a lounge area, an iron with ironing board, a work desk and a CD player. Guests can make use of a bathtub, a hairdryer and bathrobes.

Eat & Drink

A hearty buffet breakfast is served daily. The indoor restaurant treats guests with American meals in a casual setting. Serving both food and drinks, Moe's Southwest Grill and CiCi's Pizza are situated around 150 meters from the property.

A full breakfast is served and charges are applicable. 

Services

Doubletree By Hilton Rochester Hotel offers a business centre, a conference room and a copier along with airport transfer, newspaper service and shopping service.

Relax

On-site facilities for children include cribs, a special menu and a play area. There are a gym and a fitness room provided at Doubletree By Hilton Rochester Hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   6.  Number of rooms:   248.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Snowsports
  • Tennis court
  • Golf course

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Garden area
  • Jacuzzi

Room view

  • City view

Room features

  • In-room air conditioning
  • Individual heating
  • Free in-room safe
  • Mini-bar
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Kitchenette

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • HBO available
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEChildren above
2 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Joe's Brooklyn PizzaJoe's Brooklyn Pizza400 ft1100 Jefferson Rd
Cicis PizzaCicis Pizza400 ft1100 Jefferson Rd
Moe's Southwest GrillMoe's Southwest Grill400 ft1100 Jefferson Rd
Pita PitPita Pit400 ft1100 Jefferson Rd
Haveli Indian CuisineHaveli Indian Cuisine1200 ft1635 East Henrietta Rd
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The Dome CenterThe Dome Center1.4 mi
Peacock Oriental AntiquePeacock Oriental Antique9.0 mi
Henrietta Parks DeptHenrietta Parks Dept2.5 mi
Monroe County FairMonroe County Fair1.3 mi
The Strong National Museum of PlayThe Strong National Museum of Play4.6 mi1 Manhattan Square Dr
Blue Cross ArenaBlue Cross Arena4.6 miOne War Memorial Square, Rochester
Rochester Riverside Convention Center Rochester Riverside Convention Center 4.8 mi123 E Main St
Frontier Field Frontier Field 5.0 mi333 Plymouth Ave N
Memorial Art Gallery Memorial Art Gallery 5.0 mi500 University Ave
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Getting around
Airports
Genesee County (GVQ)28.7 mi
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Reviews
7.8
FabulousBased on  12  reviews
  • 5.4
    Guest rating

    Location and staff were great.

    They tried to charge us nearly double what Booked.net quoted us luckily I had my email in my phone so they fixed it. Someone else had slept in our bed it was full of dark long hairs so was the bathroom. Couch was full of crumbs. I complained they said they would do a thorough cleaning on our room. When we came back there were no dark hairs in our bed anymore but there were plenty still on the floor and all the crumbs were still on the couch. The bathroom ceiling had a hole and peeling paint. Wall cover thing was broken and had missing baseboard. It was disgusting!! I would not stay there again.

  • 9.0
    Superb

    Was charged an extra $50.00 for no reason after having checked out

  • 7.8
    Fabulous

    The front desk was very nice. The kids loved their cookies.

    The air at the pool was chilly. It made it hard for me to want to stay at the pool, they were getting cold. The pool was the main reason we came to the hotel.

  • 7.0
    Very good

    Front desk staff was great. Brenda in the lounge was great. Location is great.

    1) Property is dated. For the price I would have expected it to be more current. 2) Upon checking in to Room 347, the tub/shower was dirty with soap scum and body hair. It was so late at night however, that I cleaned it with bath towels so I could shower and go to bed.

  • 7.0
    Very good

    5000 young children unsupervised all over the hotel

  • 6.2
    Good

    The breakfast staff were very friendly, as was the young woman at the front desk. Clean beds.

    They do not specify that the airport shuttle stops at 11:00 pm. I wrote the hotel to ask about being picked up at around 12:00 am, but they never got back to me. I assumed that a shuttle would arrive because 3 flights arrive in Rochester after 11:00 pm from various locations. Shuttle did not come. Had to call the hotel. Man who answered the phone NOT helpful. Wasted 30 minutes with all this nonsense. Had to take a $25 taxi ride. Not happy. Thankfully, the next day when I complained a friendly woman at the front desk agreed to comp my breakfast. Very nice gesture! A couple of other warnings: though most of the staff is very nice, the rooms are badly insulated at very noisy. The maids wake you up in the morning by knocking on your door, and whatever is happening in the next room might as well be happening in yours.

  • 7.4
    Very good

    The hotel interior is lovely.

    There was construction going on the floor above us, so we had a lot of construction dust on the floors and elevator.

  • 9.4
    Exceptional

    It was easy and the front desk was the perfect blend of accommodating and genuine

    There was no action at the hotel bar

  • 8.2
    Fabulous

    bed was very comfy and great pillows

    elevator was broken so only one was running and we were on 5th floor so long wait and did not want to carry bags up and down 5 floors

  • 7.4
    Very good

    Friendly, attentive staff. And there's always the cookie!

    Dinner was awful. Room service for 2 meals was on time but missing key parts of the order. For example, my poached eggs for breakfast came without the toast I ordered. No cream with the coffee, etc...

  • 10.0
    Exceptional

    Great atmosphere and clean/comfortable room!

  • 6.6
    Good

    Beautiful setting. Hotel its self looks great. Food was good and restaurant staff were really nice.

    Disappointed that their hot tub is no longer there. Really the whole point I wanted to go there. Pool was freezing cold and the area where the pool was located was cold as well. Made swimming there not enjoyable at all. Real just wanted a night away from the house were the kids could swim and enjoy themselves and feel like I should have just stayed home and saved the money. When we asked if we could leave because of this we were told no because the cleaning staff was gone for the day and we had only been there less than an hour.

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Highlights
8
FabulousBased on  12 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEChildren above
2 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Genesee County (GVQ)28.7 mi
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room